5 Top Ways You Can Improve Customer Satisfaction Through Better Delivery Experiences
Maintaining a satisfied client base is one of the most important factors to success. Keeping your clients happy naturally leads to repeat business and, in
KT ALB Transport Ltd operates its services nationwide with its head office based in Swindon, Wiltshire.
We have a vast amount of experience in the transport industry and can offer a bespoke and tailored delivery solution for your business. Our speciality is urgent, same-day dedicated deliveries and we can arrange a vehicle to COLLECT ANYWHERE IN THE UK WITHIN ONE HOUR from approval to book and we DELIVER YOUR GOODS IMMEDIATELY
We offer a wide range of delivery services and distribution solutions for both the commercial and the private sector which include, providing a first-class service next to none for all your needs. We will arrive at your chosen collection location within one hour from approval and all goods will be delivered directly to the final destination, no co-loading with other goods which means, we are able to offer you an urgent and unique delivery service. In addition, we provide updates throughout the journey of the delivery from collection to final proof of delivery (POD) on completion.
Our fleet includes Small Vans, Transit Vans, LWB Vans, Luton Curtainsiders, 7.5 Ton Curtainsiders, 18 Ton Curtainsiders up to Articulated lorries and we are able to arrange specialist HIAB, Flatbeds or Moffett trucks with mounted forklift vehicles for those abnormal and difficult to handle items, delicate loads or oversized pallets. We accommodate and undertake one-off delivery requests as well as short & long term contract work where we are able to demonstrate our promise in providing a seamless service job by job. We are experts in our field for both courier and haulage assignments and cover all of your delivery needs including same-day urgent small parcel and package deliveries, dedicated same day deliveries, next day dedicated deliveries, business relocation, white-glove service, fragile items, high-value goods, 2-man team service, specialist installations, and specialist removals.
We understand the great importance for all of our customer and we put a huge amount of enthesis on providing an A* rating ensuring we always go the extra mile on getting your delivery complete which is why, we are available 24 hours a day, 7 days a week so no matter on the time of day or your location we will have a solution for you 365 days a year. One of our friendly, dedicated account managers will see your job through from initial quotation, to the collection of your goods and proof of delivery (POD) on completion of your assignment. We are available anytime to deal with your enquiry.
Kim and the team at KT ALB Transport provide a first class service, never failing to accommodate our requests for vehicles, often at last minute. They routinely provide any information I need when delivering to multiple MOD addresses nationwide. Highly Recommended
We use KT ALB Transport for our company transport needs, they provide a fantastic service throughout the UK for us, they are always on time, they provide a fantastic service & are very competitive. We would not use any other company for our delivery services, keep up the good work! You are by far the best in our opinions, thank you for the services you have provided over the last 5 years
Fantastic! Great service, superb organisation and outstanding customer service. Recommended business partner
The KTALB team recently relocated the contents of two whole buildings for me from London to Brighton. Pre-planning was extremely detailed, giving me a real sense of security that the team would once again deliver. Loading was over a 6 hour period, and the 5 storey buildings were professionally emptied and stowed on the 4 trucks…..
All my dealings with them have been fantastic and they have gone above and beyond.Response rate is amazing even working after hours to ensure jobs booked in. Drivers arrive on time and as stated and then kept up to date at every stage of journey. I would not hesitate to recommend.
Thoroughly deserving of their 5 star rating. Very efficient service and friendly staff, kept me informed at all stages of my package delivery. Highly recommended.
Fantastic company, excellent service. They update you at every point of your shipments journey. Nothing is too much trouble – I would highly recommend using KT ALB Transport for your same-day needs.
Aside from the fact they are reasonably priced, I found them to run an outstanding professional service which reflected a high-end brand/company. In a world of automated parcel tracking and handling your property as a mere reference number, this company personalised the service with telephone calls, emails and tracking information throughout the day. I THOROUGHLY RECOMMEND
Kim, Romeo and the team at KT ALB can’t help you enough. Quick, professional and high level of service keeping you informed every step of the way through your delivery. High recommend.
Cannot rate enough, the driver was excellent, services provided are top quality, office staff friendly and helpful. A real pleasure to deal with and can highly recommend.
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We run our fleet of Vehicles 24 hours a day, 7 days a week across the whole country
We can be with you within ONE HOUR from approval to book and will deliver your goods IMMEDIATELY